SlicewiseSupport
We're here to help
Slicewise is free. Help is given by email, in English, on working days.
First, a quick check
- Read the docsMost questions are answered in the documentation.
- Read the box on the mapIf something is switched off, the box at the top of the map says why — usually a Jira permission or a project setting your Jira admin can change.
- RefreshTry Refresh on the map, then reload the browser page.
- Watch a videoShort videos with captions are on the documentation page.
Contact
Email support@getslicewise.com
We aim to reply within 2 working days.
Please include:
- your Jira site address (for example
your-company.atlassian.net); - the project type (company-managed or team-managed, Scrum or Kanban);
- what you did, what you expected, and the exact message on the map (a screenshot helps);
- your browser and whether you use the light or dark theme.
Please do not send passwords, API tokens or other secrets. We never ask for them, and we cannot see your Jira data.
Security problems
Found a security problem? See Security.