Security
Security
How to report a security problem, and how Slicewise protects your Jira data.
Report a security problem
Email support@getslicewise.com with “Security” in the subject.
Please describe the problem and how to reproduce it. Do not include real customer data. We will confirm we received it, keep you informed, and credit you if you wish once it is fixed. Please give us reasonable time to fix a problem before sharing it publicly.
Problems in Jira or in Atlassian's platform itself should go to Atlassian.
If something goes wrong
What we do when a security problem is reported or found:
- We read every report sent to support@getslicewise.com, confirm that we received it, and check it.
- If the problem is real, we fix it and release the fix through Atlassian's Forge platform.
- If it could affect customer data, we tell the affected customers and Atlassian, with what happened and what to do.
- If a fix will take time, we say how to stay safe until then — for example, uninstalling the app.
- Slicewise has no servers of its own and keeps no customer data outside Jira, so we hold no customer data that could leak from us.
How Slicewise protects your data
- Built on Atlassian ForgeThe app has no servers of its own and makes no calls outside Atlassian.
- Acts as youEvery request to Jira is made as the signed-in person, so Jira's own permissions apply. The app never goes around them.
- Nothing stored outside JiraThe only thing saved is each person's map choices, on their own Jira user record.
- Few permissionsOnly the Jira permissions it needs to read the map, change issues you move, create issues and remember your choices.
- Safe displayAll Jira text is shown as plain text; no Jira content is run as code.
- No trackingNo analytics, cookies or outside scripts — in the app and on this website.